Call center training videos

COPC Inc. call center training offers you and your management staff the necessary knowledge and tools to perform at their best. Our training programs will improve your call center efficiency, boost revenue, and client satisfaction. A well trained team creates a common language, elevates skills, and ultimately leads to improved performance. Tag: Call Center Video Training. How to Politely Control Calls with the Chatty Cathy. As you might know, one of the things I teach is how to control calls with customers. Precisely, Share this video with your employees for a quick training on call control. Call center training videos for employees, managers and supervisors. All formats: online, streaming, DVD, USB, MP4, eLearning, download. Free Previews & Shipping.

Call center training videos

Jul 23,  · This blog post contains 15 tips for training call center agents. Use them to enhance the training you provide your agents so they can better meet the needs of your customers. 1. Introduce the team. Kick off training with an introduction (live or video) from the call center managing director, department heads, and agent supervisors. Enjoy exclusive access to engaging lessons you can share with employees to improve their call center skills. Including these lessons in your corporate training sessions can help employees. Our video library of Telephone & Call Center Skills will help you build an agent training program tailored to your organization's needs. Help your employees jump start their success on the phone by sharpening the two most important tools they have: their attitude and their voice. COPC Inc. call center training offers you and your management staff the necessary knowledge and tools to perform at their best. Our training programs will improve your call center efficiency, boost revenue, and client satisfaction. A well trained team creates a common language, elevates skills, and ultimately leads to improved performance. Tag: Call Center Video Training. How to Politely Control Calls with the Chatty Cathy. As you might know, one of the things I teach is how to control calls with customers. Precisely, Share this video with your employees for a quick training on call control.

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Call Center Training, time: 55:30
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2 thoughts on “Call center training videos

  • 02.03.2010 at 21:44
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    I recommend to you to come for a site where there are many articles on a theme interesting you.

    Reply
  • 12.03.2010 at 08:45
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    You will change nothing.

    Reply

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